Support & 10-year warranty
Technicians in France, Osny, reachable 7 days a week from 9 am to 6 pm. 10-year manufacturer warranty.
When you call MSL support, a technician answers in Osny, in French, 7 days a week. No ticket queue that waits three days.
Hotline hours
7 days a week, 9 am – 6 pm, from Osny
Call support
French technical hotline
An expert in Osny, not an outsourced call center. Remote diagnosis, ASV guidance, parts shipment when needed.
Service and parts
Our technicians know every instrument in the range. Genuine parts, owned timelines, follow-up until back in service.
After installation
Onboarding training, maintenance reminders, access to MSL Academy so your team can train independently.